Here’s a different case where everyone takes the long tail to be representative when the short head accounts for most of the money:
The first of those people was Murray Barr, and Johns and O’Bryan realized that if you totted up all his hospital bills for the ten years that he had been on the streets—as well as substance-abuse-treatment costs, doctors’ fees, and other expenses—Murray Barr probably ran up a medical bill as large as anyone in the state of Nevada.The money in this case is medical expenses paid for by hospitals or the state, for care of homeless people. Continue reading
“It cost us one million dollars not to do something about Murray,” O’Bryan said.
MILLION-DOLLAR MURRAY Why problems like homelessness may be easier to solve than to manage. by MALCOLM GLADWELL New Yorker, Issue of 2006-02-13 and 20, Posted 2006-02-06