What to Measure

05ANT-20070-1465-navigation.jpg Adam evaluates a New York Times article about NYC school evaluations, and sums it up:
The school that flunked has more students meeting state standards than the school that got an A.

Measuring the Wrong Stuff, by Adam Shostack, Emergent Chaos, 9 Nov 2007

Measurement is good, but for example in information security if your measurements aren’t relevant to the performance of the company (economic, cultural, legal compliance, etc.), measurement can waste resources or steer the ship of state or company onto ice floes.